Credit Counseling in Lehi, Salt Lake City & Throughout Utah

Sit-down advice on what is hurting your scores and a clear plan for fixing it.

Plenty of Utah families have never had anyone walk them through a credit report line by line. The bureau reports are dense. The score factors are buried. The advice online contradicts itself. Our counseling sessions fix that. We read your three reports with you, explain what each tradeline is doing to your score, and build a written plan that you can actually follow. The free phone consultation is genuinely free, and we never sell your information. Pair counseling with credit report repair when disputes are warranted.

Credit counseling is the conversation that should have happened years ago. We start by pulling fresh reports together. Then we go category by category through what each tradeline is doing to your score.

The categories are payment history, credit utilization, and length of history. We also cover new credit and account mix. Each piece weighs differently, and most folks are surprised to learn which lever moves their score the fastest.

We then translate that into action. If utilization is sitting at 78 percent across three cards, the plan says exactly which card to pay down first. If you have one missed payment from 2023 dragging the file, we discuss whether a goodwill letter is realistic for that creditor.

Most counseling clients walk out with three things. A printed copy of their three bureau reports with annotations. A written plan ranked by score impact. And a realistic timeline for when each step should land.

Clients in Orem, West Jordan, and beyond have used the same plan to qualify for mortgages and refinance vehicles. Many also use it to open small-business credit lines and to coach a partner through a parallel rebuild.

Counseling also covers what NOT to do. Closing your oldest card to "clean up" the file usually backfires. Chasing zero-percent transfer offers with high utilization can shave another 15 points off the score. Call (801) 623-1566 to get started.

WASATCH FRONT GUIDANCE

Counseling That Reflects Your Lending

Lenders in Utah look at scores a little differently than the national playbook suggests. Local credit unions weigh on-time history with their own institution heavily, which matters for buyers in Salt Lake County who already bank locally. Utah mortgage underwriters often want at least two recent installment lines plus three revolving accounts, which shapes how we sequence rebuilding moves. We have sat across from buyers from Salt Lake City to Orem, and we know what each major Utah lender pulls and which lines actually move the needle on a given approval.

When Counseling Helps Most

! You do not understand what is on your three bureau reports
! Your utilization keeps rising and you cannot see why
! A mortgage or auto application was denied recently
! Friends gave you conflicting advice and now you are stuck
! You are about to make a big move and need a second set of eyes
! A child or spouse is getting added to the credit picture

Our Counseling Workflow

01

Free Intake Call

Tell us what triggered the call. We listen first and tell you whether counseling, repair, or both fits your situation.

02

Joint Report Review

We pull all three bureau reports and walk through every tradeline together so the picture is finally clear.

03

Written Action Plan

You leave with a printed plan ranked by score impact and a realistic timeline for each step.

04

Follow-Up Anchors

Most plans include scheduled check-ins so you can confirm the changes hit the bureau reports as expected.

Pricing

One-time fee

Counseling is a one-time fee that includes the session, the written plan, and follow-up communication. Pricing is quoted during your free phone consultation.

Why Counseling Pays Off

You finally understand what every line on your report does to your score
A written plan replaces uncertainty with a clear sequence of moves
You stop spending money on tactics that hurt the score
Mortgage timelines become realistic instead of stressful
Family members can be included so the household plan is unified
Owner Debra Bigler runs the session personally

Frequently Asked Questions

Is credit counseling the same as credit repair?

No. Counseling is education and planning. Repair is the dispute work that follows when there are inaccurate items on the report. Most clients use one, the other, or both. See credit report repair for the dispute side.

Do I need counseling if my scores are already 700-plus?

Sometimes. People in the 700s often want to push into the 760-plus tier where rates improve materially, and counseling helps map the cleanest path there without breaking what is already working.

Can my spouse join the counseling session?

Yes, and we encourage it when household debt or a joint mortgage is involved. Two reports, one plan, one timeline.

Do you sell my information to lenders?

Never. We are a Utah corporation, licensed and bonded, and we do not run a referral kickback model. Your file stays in our office.

Ready To Start On Credit Counseling?

The free phone consultation maps your file to the right work. There is no fee for the call.

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